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George Weston Foods Limited ("GWF"),
recognise the importance of your privacy. We are committed to protecting
personal information about you which we hold. This privacy policy
describes how we manage your personal information and safeguard
your privacy.
1. We are bound by the National Privacy Principles
(NPPs) and we will comply with them to the extent required by the
Privacy Act 1988.
2. COLLECTING PERSONAL INFORMATION ABOUT YOU
The kinds of personal information we hold
We only collect personal information that is necessary for us to
perform our functions.
The kinds of personal information we collect and hold will depend
upon the type of products and services we provide to you or purchase
from you. However, it may include:
- information you give us when you request a product or service
from us or enter a competition of ours. This information will
include your name, address and contact details;
- credit related information necessary to assess applications
for credit and personal guarantees;
- records of communications between us and you; and
- if you have or had one of our products, information about the
use of that product or your opinions about that product recorded
when you respond to a survey.
3. USING AND DISCLOSING YOUR PERSONAL INFORMATION
We respect your privacy. Any personal information which we collect
about you will only be used for the purposes for which it is collected
or for related purposes.
In some circumstances we may use your personal information to provide
you with information about other products and services offered or
distributed by us. In order to do this, we may disclose your personal
information to organisations to whom we outsource functions such
as a mailing house.
Contracting out services and disclosures
In some cases we contract out some of our functions (such as mailing)
to external service providers. We may disclose your personal information
to these service providers but only so that they can provide the
services that we have contracted out to them.
4. ACCESS TO YOUR PERSONAL INFORMATION
In most cases, you can gain access to personal information that
we hold about you. We will handle requests for access to your personal
information in accordance with the National Privacy Principles.
We will deal with all requests for access to personal information
as quickly as possible. Requests for a large amount of information,
or information which is not currently in use, may require further
time before a response can be given. In some cases, consistent with
the National Privacy Principles, we may refuse to give you access
to personal information we hold about you.
Generally, if you request us to do so we will amend any personal
information about you held by us which is inaccurate, incomplete
or out of date. If we disagree with you about the accuracy completeness
or currency of a record of your personal information held by us,
we will take reasonable steps to associate with that record a statement
to the effect that you claim this to be the case, if you request
us to do so.
5. WHAT TO DO IF YOU WOULD LIKE MORE INFORMATION
ABOUT HOW WE MANAGE YOUR PERSONAL INFORMATION OR WISH TO COMPLAIN
ABOUT A BREACH OF YOUR PRIVACY
You can get more information about the way we manage personal information
about you which we hold, by calling us on 1800 645 515, or by writing
to us at the postal or email addresses set out below.
If you are concerned that we may have breached your privacy and
wish to make a complaint, please contact us by calling us on 1800
645 515, or by writing to us at the postal or email addresses set
out below.
6. CHANGES TO OUR PRIVACY POLICY
From time to time it may be necessary for us to review and revise
our privacy policy. We reserve the right to change our privacy policy
at any time. We may notify changes to our privacy policy by posting
an amended version on our website (www.gwf.com.au)
GWF Consumer Information Centre (CIC)
PO Box 227
Enfield, NSW 2136
Phone:1800 645 515
Email: consumer@gwf.com.au

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